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RMA Request Form

RMA Send-In Repair Service Process Steps:
  • There is a minimum $75 flat fee (shipping included) should you choose to ship back computer unrepaired.
  • Please fill out questionnaire below or email request_service@fremontek.com
  • Fremontek Representative will email your RMA # and shipping address.
  • Place RMA# on outside of box (laptop shipping kit suggested).
  • Fremontek takes 24 hours to receive into our system.
  • Normally 2-3 days from receipt, Technicians perform complete Diagnostic test.
  • Then written quotation/payment method form will be emailed.
  • Review/choose payment method of your choice, email or fax back.
  • Payment and repair process takes normally another 2-3 days.
  • Shipped by FedEx or UPS with adult signature required.
Product & Contact Information
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Shipping Information *

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*** Fremontek only Accept US Shipping address ***

Problem Information *
Data Backup Acknowlege
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